Customer Support Everyday Banking

Lloyds

Leeds, England, GB
Base: £26,200 increasing to £26,950 after six mont...
Hybrid
Customer service and telephony experience
Hybrid working after training
Shift pattern with weekend rotation
You’ll help customers manage their money with confidence while building a career that works for you

Job Summary

  • You’ll help customers manage their money with confidence while building a career that works for you.
  • From your first day, you’ll take part in a comprehensive six-week onsite training programme and progress through a clear skill development framework.
  • Our benefits include hybrid working, employer pension contribution, private medical benefits, bonuses, and wellbeing initiatives.

Matching Summary

You’ll help customers manage their money with confidence while building a career that works for you.

Salary

Base: £26,200 increasing to £26,950 after six months; Bonus/Equity: Annual performance-related bonus; Benefits: Up to 15% employer pension contribution, BUPA private medical benefit, share schemes, discounted shopping, 22 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Customer service and telephony experience
  • Hybrid working after training
  • Shift pattern with weekend rotation
  • Skill progression framework
  • Six-week onsite training programme

Nice-to-have

  • Experience in banking or financial services
  • Passion for helping people
  • Openness to learning new skills
  • Supportive team environment
  • Inclusive workplace culture

Key Requirements

  • No planned holidays during first two months
  • Comfortable with shift pattern and weekend work
  • Willingness to learn and develop skills

Work Rights

Not specified

Tailored Resume

Cover Letter