Managed It Manager

Plante & Moran, PLLC

Denver, CO, USA
$110,500-$130,000; not specified; not specified py
On-site
Lead and supervise staff consultants
Primary client point of contact
Oversee technical service delivery
Lead and supervise staff consultants, ensuring timely and effective issue resolution

Job Summary

  • Lead and supervise staff consultants, ensuring timely and effective issue resolution.
  • Serve as the primary point of contact for assigned clients, fostering strong relationships and delivering exceptional customer service.
  • Drive continuous improvement initiatives to enhance service delivery processes and increase client satisfaction.

Matching Summary

Lead and supervise staff consultants, ensuring timely and effective issue resolution.

Salary

$110,500-$130,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead and supervise staff consultants
  • Primary client point of contact
  • Oversee technical service delivery
  • Design and implement managed service solutions
  • Provide technical guidance and expertise
  • Drive continuous improvement initiatives

Nice-to-have

  • World-class culture
  • Jerk-free firm
  • Ownership-centric mindset

Key Requirements

  • Bachelor's degree in relevant field
  • 5-10 years in technical support/service desk
  • Strong technical knowledge of IT domains
  • Excellent leadership and team management skills
  • Exceptional problem-solving and analytical abilities
  • Proficiency in CRM software
  • Knowledge of ITIL frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter