Patient Service Representative

Doctor Relocation LLC

Logan, Utah, US
$17.86 - $23.22; not specified; not specified ph
**
Professional etiquette and communication
Resolving patient needs
Computer literacy
** Doctor Relocation LLC is seeking a Patient Service Representative (PSR) in Logan, Utah, responsible for establishing connections with patients and ensuring exceptional customer service. The role involves managing patient intake, scheduling appointments, and maintaining accurate records, with a strong emphasis on communication and collaboration. **

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain and patients, embodying Intermountain values to establish collaborative relationships and deliver the highest level of customer/patient satisfaction.
  • Essential functions include providing courteous and professional connections with patients, resolving patient needs, documenting calls in the EMR, scheduling appointments, registering patients, verifying insurance, and assisting with necessary forms.
  • The company offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness, encompassing living healthy, happy, secure, connected, and engaged.

Matching Summary

Match Score: 75

** Doctor Relocation LLC is seeking a Patient Service Representative (PSR) in Logan, Utah, responsible for establishing connections with patients and ensuring exceptional customer service. The role involves managing patient intake, scheduling appointments, and maintaining accurate records, with a strong emphasis on communication and collaboration. **

Salary

$17.86 - $23.22; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service excellence
  • Proactive patient engagement

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to work collaboratively
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter