The role is responsible for leading and transforming the country's Delivery Operations function to streamline business support activities and optimize operational efficiency
Job Summary
The role is responsible for leading and transforming the country's Delivery Operations function to streamline business support activities and optimize operational efficiency.
Candidates must have a strong track record in process transformation, centralization, or shared services setup with proven people management experience.
Otis offers opportunities, training, and resources including an Employee Scholar Program that sponsors colleagues to pursue degrees or certification programs.
Matching Summary
The role is responsible for leading and transforming the country's Delivery Operations function to streamline business support activities and optimize operational efficiency.
Skills & Requirements
Must-have
8-10 years operations experience
Process transformation and governance
Automation and digital enablement
Stakeholder management across functions
English and local language skills
Nice-to-have
Change management capability
Continuous improvement mindset
Data-driven decision making
Shared services setup experience
Key Requirements
Bachelor's degree in Business Administration or related field
8-10 years of experience in administration or operations