The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform
Job Summary
The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform.
The role is an extremely critical role to help affect a positive client experience by virtue of maintaining high availability of business-critical services/applications.
Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.
Matching Summary
The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform.
Skills & Requirements
Must-have
Production support for applications
Cloud-hosted apps maintenance
Incident, change, and problem management
Linux and Windows production support
Troubleshooting and scripting/automation
AWS, CI/CD, GitHub/GitLab
Monitoring and observability tools
Nice-to-have
Interact with senior technology users
Work on latest technologies
Complete ownership and scalability
Learn industry-leading Equities products
Mentoring and developing junior members
Act as SME and handle escalations
Key Requirements
Bachelor’s degree in Computer Science/Engineering or equivalent experience
Proven TechOps/Application Support experience
Hands-on Linux and Windows production support skills