Vendor Operations Lead, Healthcare

Banyan Software

United States
Base: $70k – $80k; bonus: included; benefits: not ...
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5+ years vendor operations experience
Healthcare vendor workflow knowledge
Payment and refund dispute management
** Banyan Software is seeking a Vendor Operations Lead for its healthcare SaaS platform, O.R. TRAX, to oversee and enhance vendor operations. The role emphasizes operational excellence, vendor lifecycle management, and process automation within a fast-paced healthcare environment. **

Job Summary

  • Banyan Software is seeking a Vendor Operations Lead to own and scale vendor operations across the O.R. TRAX healthcare platform.
  • The role requires managing the full vendor lifecycle including onboarding, credentialing, renewals, and resolving escalations to protect revenue.
  • Candidates must demonstrate strong operational discipline with experience in building automated workflows and maintaining system integrity.

Matching Summary

Match Score: 75

** Banyan Software is seeking a Vendor Operations Lead for its healthcare SaaS platform, O.R. TRAX, to oversee and enhance vendor operations. The role emphasizes operational excellence, vendor lifecycle management, and process automation within a fast-paced healthcare environment. **

Salary

Base: $70K – $80K; Bonus: Included; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years vendor operations experience
  • Healthcare vendor workflow knowledge
  • Payment and refund dispute management
  • SOP creation and process scaling
  • CRM and ticketing system proficiency

Nice-to-have

  • Experience leading support teams
  • Strong cross-functional collaboration
  • Systems thinking mindset
  • High attention to detail
  • Fast-paced environment adaptability

Key Requirements

  • 5+ years of vendor operations experience
  • Healthcare or health tech background
  • Experience with payment workflows like Stripe
  • Proven ability to build scalable SOPs
  • Familiarity with CRM and Jira/Airtable

Work Rights

Not specified

Tailored Resume

Cover Letter