Technical Customer Support Professional

Trimble

Kuala Lumpur, Malaysia
Fully remote
2+ years of technical experience
Complex troubleshooting skills
Familiarity with salesforce
As a Product Support Specialist at Trimble, you will become a domain expert for Trimble Connect, solving intricate technical challenges

Job Summary

  • As a Product Support Specialist at Trimble, you will become a domain expert for Trimble Connect, solving intricate technical challenges.
  • You will lead high-level product meetings to present support analytics, defects, and enhancements, driving swift resolutions.
  • Trimble fosters a collaborative, supportive team culture that empowers individuals to take initiative and embrace ownership.

Matching Summary

As a Product Support Specialist at Trimble, you will become a domain expert for Trimble Connect, solving intricate technical challenges.

Skills & Requirements

Must-have

  • 2+ years of technical experience
  • complex troubleshooting skills
  • familiarity with Salesforce

Nice-to-have

  • experience in digital construction
  • collaborative team environment
  • strong communication skills

Key Requirements

  • 2+ years of field experience
  • ability to resolve software workflow defects
  • strong communication skills

Work Rights

Not specified

Tailored Resume

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