Customer Experience Representative - Asheville Regional Airport

National Car Rental

Fletcher, NC, US
Base: $16.50 / hour; bonus/equity: not specified; ...
Remote
Valid driver license with clean record
2 years customer service or sales experience
High school diploma or ged required
Enterprise Mobility operates the National Car Rental brand and is seeking a Customer Experience Representative to provide superior, friendly, and efficient transactions

Job Summary

  • Enterprise Mobility operates the National Car Rental brand and is seeking a Customer Experience Representative to provide superior, friendly, and efficient transactions.
  • The role involves meeting customers, verifying driver information, offering optional protection products, and assisting with vehicle returns and maintenance reporting.
  • Employees receive competitive benefits including health insurance, a 401k with matching profit sharing, paid time off, and employee rental car discounts.

Matching Summary

Enterprise Mobility operates the National Car Rental brand and is seeking a Customer Experience Representative to provide superior, friendly, and efficient transactions.

Salary

Base: $16.50 / hour; Bonus/Equity: Not specified; Benefits: Paid time off, 401k with matching, Health/Life/Dental/Vision Insurance

Skills & Requirements

Must-have

  • Valid driver license with clean record
  • 2 years customer service or sales experience
  • High School Diploma or GED required
  • Professional customer interaction skills
  • Ability to work rotating shift schedules

Nice-to-have

  • Knowledge of vehicle features and options
  • Strong verbal communication abilities
  • Willingness to pursue on-job training
  • Reliable attendance and punctuality
  • Local area knowledge for guest assistance

Key Requirements

  • Must be at least 18 years old
  • Authorized to work in the United States without sponsorship
  • Minimum 2 years of customer service or sales experience
  • Valid driver license with no more than 2 moving violations/accidents in past 3 years
  • No drug or alcohol-related convictions on driving record in past 5 years

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter