Support Coordinator Ii - Pmob Cvi Diagnostic - Full Time 8 Hour Days (non-exempt) (non-union)

adminit.usc.edu

Base: $25.00 - $39.69 ph; bonus/equity: not specif...
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High school diploma or equivalent
Customer service experience in medical office
Proficiency with microsoft outlook and word processing
** The Support Coordinator II position at USC involves managing outpatient flow in an ambulatory clinic to enhance patient satisfaction. Key responsibilities include scheduling appointments, handling patient inquiries, and coordinating with multi-specialty clinical services. The role requires excellent customer service skills and a proactive approach to ensure smooth clinic operations. **

Job Summary

  • The Support Coordinator II serves as an intermediate-level coordinator responsible for ensuring smooth outpatient flow and optimum patient satisfaction within the Ambulatory clinic.
  • Key duties include coordinating multiple appointments across multi-specialty clinical services, managing intake, obtaining medical reports, and handling co-pay collections.
  • Candidates must demonstrate excellent communication skills, flexibility in covering staff absences, and the ability to work independently under supervision while adhering to patient confidentiality policies.

Matching Summary

Match Score: 75

** The Support Coordinator II position at USC involves managing outpatient flow in an ambulatory clinic to enhance patient satisfaction. Key responsibilities include scheduling appointments, handling patient inquiries, and coordinating with multi-specialty clinical services. The role requires excellent customer service skills and a proactive approach to ensure smooth clinic operations. **

Salary

Base: $25.00 - $39.69 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Customer service experience in medical office
  • Proficiency with Microsoft Outlook and word processing
  • Knowledge of insurance plans and coverage types
  • Ability to process new referrals timely

Nice-to-have

  • Bachelor's degree in related field
  • 3-5 years administrative experience in ambulatory care
  • Knowledge of medical terminology
  • Bilingual in Mandarin, Cantonese, or Spanish
  • Certified Medical Assistant (CMA) credential

Key Requirements

  • High School diploma or equivalent required
  • Fire Life Safety Training required within LA City
  • Demonstrated ability in customer service and scheduling
  • Familiarity with GE Centricity Business or Cerner systems preferred
  • Excellent English communication skills required

Work Rights

Not specified

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