Technical Field Support Engineer

KONE Bahrain

Casablanca, Morocco
Fully remote
Hands-on technical support
Troubleshoot and resolve issues
Ensure safety and quality standards
Provide hands-on technical support, troubleshoot and resolve issues identified by manufacturing and installation teams, and ensure that all installations meet KONE’s stringent safety, quality, and process standards

Job Summary

  • Provide hands-on technical support, troubleshoot and resolve issues identified by manufacturing and installation teams, and ensure that all installations meet KONE’s stringent safety, quality, and process standards.
  • Train employees during site visits and deliver structured training sessions to build local capability, collaborating with global and local training centers.
  • Operate strictly within KONE’s safety requirements and guidelines, ensuring all installations comply with global processes as well as customer and partner safety standards.

Matching Summary

Provide hands-on technical support, troubleshoot and resolve issues identified by manufacturing and installation teams, and ensure that all installations meet KONE’s stringent safety, quality, and process standards.

Skills & Requirements

Must-have

  • Hands-on technical support
  • Troubleshoot and resolve issues
  • Ensure safety and quality standards
  • Provide remote and on-site support
  • Commission lifts in accordance with specifications
  • Conduct testing and inspections

Nice-to-have

  • Thrive in innovative culture
  • Empower individuals to make a difference
  • Collaborative and dynamic team environment
  • Value-based culture and ethics

Key Requirements

  • 5 years of technical experience in elevator/escalator industry
  • Comprehensive expertise in products and corrective action processes
  • In-depth understanding of applicable norms and requirements
  • Fluent in English
  • Proficient in IT systems and Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter