Service Recovery Lead

UOB Group

Kuala Lumpur, Malaysia
Incident management
Problem management
Change management
UOB is a leading bank in Asia with a global network

Job Summary

  • UOB is a leading bank in Asia with a global network.
  • The role involves monitoring banking systems and resolving incidents.
  • You will have the opportunity to work on Group initiatives and gain regional business exposure.

Matching Summary

UOB is a leading bank in Asia with a global network.

Skills & Requirements

Must-have

  • Incident Management
  • Problem Management
  • Change Management
  • Service Level Agreement compliance

Nice-to-have

  • Good understanding of ITIL methodology
  • Familiarity with cloud platforms
  • Strong analytical and problem-solving skills

Key Requirements

  • Degree in computer science or related disciplines
  • 12+ years of application support experience
  • Minimum 6 years in the banking industry

Work Rights

Not specified

Tailored Resume

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