Competitive compensation; base salary + 401k match...
On-site
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by prioritizing both people and pets with a customer-focused approach
Job Summary
VEG is dedicated to transforming the emergency veterinary experience by prioritizing both people and pets with a customer-focused approach.
The role requires greeting customers with warmth, routing urgent medical calls quickly, and providing compassionate guidance on financial options and end-of-life decisions.
Employees receive comprehensive benefits including health coverage starting day one, equity eligibility after one year, and significant travel stipends for professional growth.
Matching Summary
VEG is dedicated to transforming the emergency veterinary experience by prioritizing both people and pets with a customer-focused approach.
Salary
Competitive compensation; Base salary and 401K match included; Equity eligible after one year
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
Comfortable with noisy environments odors
Strong multitasking in high stakes chaos
Nice-to-have
High emotional intelligence and empathy
Creative problem solving for customer needs
Humility and team-focused mindset
Curious nature seeking continuous learning
Experience with practice management software
Key Requirements
2+ years of customer service experience
Availability for rotating nights weekends and holidays
Willingness to work in noisy environment with unpleasant odors