Veterinary Customer Service Specialist

The Ohio State University

Columbus, OH, US
Base: $17.00-$21.77; bonus/equity: not specified; ...
Respond to routine and complex medical emergencies
Accurate day-to-day admitting information entry
Safe and accurate money handling practices
The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • This full-time role includes first shift hours with evenings and weekends, eligible for shift differential pay.
  • Candidates must be able to handle routine problems and complex situations using appropriate medical terminology and office procedures.

Matching Summary

The position offers the opportunity to provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00-$21.77; Bonus/Equity: Not specified; Benefits: Shift differential for evenings/weekends

Skills & Requirements

Must-have

  • Respond to routine and complex medical emergencies
  • Accurate day-to-day admitting information entry
  • Safe and accurate money handling practices
  • Abide by university privacy standards
  • Professional manner in all client interactions

Nice-to-have

  • Experience with established customer service principles
  • Ability to use appropriate medical terminology
  • Flexibility for evening and weekend shifts
  • Team rotation availability for holidays

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • Background check required prior to start date
  • Availability for weekend, nights, and holiday hours

Work Rights

Not specified

Tailored Resume

Cover Letter