Sales Support Representative - Hvac

Ferguson PLC

Farmingdale, NY, United States
Base: $22.45 - $35.89 hourly; bonus/equity: bonus ...
Sales and customer service experience
Experience in plumbing or hvac trades
Use of crm and phone systems
Ferguson is a Fortune 500 company committed to making complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making complex projects simple, successful, and sustainable.
  • The role involves supporting sales associates by determining best products, coordinating deliveries, and providing personalized customer service.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making complex projects simple, successful, and sustainable.

Salary

Base: $22.45 - $35.89 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) match and more

Skills & Requirements

Must-have

  • Sales and customer service experience
  • Experience in plumbing or HVAC trades
  • Use of CRM and phone systems
  • Coordinate product deliveries
  • Timely quotations and accurate sales orders

Nice-to-have

  • Ability to upsell products
  • Highly motivated and customer service oriented
  • Strong relationship building skills
  • Adaptability in fast-paced environment
  • General digital literacy including Microsoft Office

Key Requirements

  • 1-3 years sales or customer service experience
  • Experience in plumbing, HVAC, or trades required
  • Ability to respond quickly to customer needs
  • Ability to make timely decisions
  • Ability to work Monday to Friday 8am-5pm

Work Rights

Not specified

Tailored Resume

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