Emergency Dispatch Operator

Johnson Controls OpenBlue

Kansas City, United States
Starting at $14-$16 hourly; bonus/equity: completi...
Not specified; potential for on-site or hybrid based on training and operational needs.
Monitor systems for alarm signals
Respond to alarms
Place outgoing calls to verify alarms
Johnson Controls OpenBlue is seeking Emergency Dispatch Operators in Kansas City, offering a starting hourly wage of $14-$16 based on experience. The role includes monitoring alarm systems, responding to alarms, and participating in a comprehensive training program with opportunities for advancement and bonuses

Job Summary

  • Serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
  • Participate in a five-week training program with a fun and interactive learning environment, including a Completion Bonus Program.
  • This position has a built-in promotion program allowing for two raises in the first six months.

Matching Summary

Match Score: 75

Johnson Controls OpenBlue is seeking Emergency Dispatch Operators in Kansas City, offering a starting hourly wage of $14-$16 based on experience. The role includes monitoring alarm systems, responding to alarms, and participating in a comprehensive training program with opportunities for advancement and bonuses.

Salary

Starting at $14-$16 hourly; Bonus/Equity: Completion Bonus Program; Benefits: Not specified

Skills & Requirements

Must-have

  • Monitor systems for alarm signals
  • Respond to alarms
  • Place outgoing calls to verify alarms
  • Dispatch authorities
  • Notify responsible parties
  • Document incidents and actions

Nice-to-have

  • Bilingual in Spanish and English
  • Work efficiently under pressure
  • Strong problem-solving skills
  • Strong organizational skills
  • Strong work ethic

Key Requirements

  • Must be 18 years old
  • Minimum of six months customer service experience
  • One year or more call center experience preferred
  • Able to type between 20 - 25 wpm
  • Basic knowledge of computer applications

Work Rights

Not specified

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