Service Advisor

Land Rover Charlotte

Charleston, South Carolina, USA
Identify and document service needs
Advise customers on services
Schedule service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Maintains CSI at or above Company standards and participates in required training.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Schedule service appointments
  • Maintain CSI standards
  • Work with customers and technicians

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels

Key Requirements

  • High School Diploma or GED
  • 3-5 years of experience
  • Automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter