Sr. Technical Support Representative (bilingual – Spanish/english)
Axon
Bucharest, Romania
Competitive salary; not specified; pyid time off; ...
On-site
Bilingual spanish english fluency
Troubleshoot hardware and software issues
Manage spanish language support queue
Axon is seeking a bilingual Sr. Technical Support Representative in Bucharest, Romania, to provide exceptional technical assistance to Spanish-speaking customers. The role requires expertise in troubleshooting hardware and software issues while fostering a culturally aware customer experience
Job Summary
The role serves as a critical bridge between Axon and Spanish-speaking customers across the U.S., Latin America, and Europe.
Candidates will troubleshoot complex technical issues related to Axon hardware and software while maintaining high service levels.
Axon offers competitive salary, robust parental leave, medical plans, and learning and development programs.
Matching Summary
Match Score: 85
Axon is seeking a bilingual Sr. Technical Support Representative in Bucharest, Romania, to provide exceptional technical assistance to Spanish-speaking customers. The role requires expertise in troubleshooting hardware and software issues while fostering a culturally aware customer experience.
Salary
Competitive salary; Not specified; Paid time off; Medical, Dental, Vision; Parental leave; Wellness support
Skills & Requirements
Must-have
Bilingual Spanish English fluency
Troubleshoot hardware and software issues
Manage Spanish language support queue
Nice-to-have
Own it mindset for problem solving
Experience with public safety sector
Translate technical documentation
Key Requirements
2+ years technical support experience
Bachelor's degree preferred or equivalent experience