Contribute to digital profitable growth by securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability
Job Summary
Contribute to digital profitable growth by securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability.
Ensure seamless website operations across all owned digital channels by monitoring performance, reporting regularly, benchmarking against competitors and identifying actionable insights.
Drive optimisation and conversion through A/B testing, improving site functionality and managing incidents, disturbances and changes with clear prioritisation and stakeholder visibility.
Matching Summary
Contribute to digital profitable growth by securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability.
Skills & Requirements
Must-have
Website operations monitoring and reporting
Technical preparation for campaigns
A/B testing and conversion optimisation
Cross-functional collaboration
Digital commerce operations management
Web analytics and KPI tracking
Nice-to-have
People-first team culture
Proactive problem solving
Attention to detail
Flexibility to ad-hoc needs
Key Requirements
Experience managing .com, mobile and app platforms
Strong technical understanding of ecommerce systems
Skilled in web analytics tools (Google Analytics, Power BI, Looker Studio)
Experience in A/B testing (e.g. Optimizely)
Proven ability to drive conversion rate optimisation
Strong project and delivery management skills (e.g. Asana)