Warranty Claim Coordinator

VANDERLANDE INDUSTRIES

Pune, India
**
Validate and process warranty claims
Assess claims against contractual scope
Ensure correct financial booking
** Vanderlande Industries is seeking a Warranty Claim Coordinator to support the global warranty process for Toyota Automated Logistics, focusing on validating warranty claims and maintaining accurate records. The role requires strong technical understanding and experience in warranty management, with responsibilities spanning multiple regions, primarily EU and APAC. **

Job Summary

  • As a Warranty Claim Coordinator, you will support the global warranty process for Toyota Automated Logistics’ warehousing solutions, focusing on validating claims, ensuring correct cost allocation and maintaining accurate warranty records.
  • You will play an important role in helping to establish and further mature the warranty claim handling capability within the organization, contributing to transparency in Cost of Non-Quality (CoNQ) and supporting the identification of systemic issues.
  • By analyzing claims and related data, you contribute to transparency in Cost of Non-Quality (CoNQ) and support the identification of systemic issues across the installed base.

Matching Summary

Match Score: 75

** Vanderlande Industries is seeking a Warranty Claim Coordinator to support the global warranty process for Toyota Automated Logistics, focusing on validating warranty claims and maintaining accurate records. The role requires strong technical understanding and experience in warranty management, with responsibilities spanning multiple regions, primarily EU and APAC. **

Skills & Requirements

Must-have

  • Validate and process warranty claims
  • Assess claims against contractual scope
  • Ensure correct financial booking
  • Maintain accurate documentation
  • Analyze technical issues remotely
  • Distinguish between defects and wear

Nice-to-have

  • Proactive self-starter
  • Structured and detail-oriented
  • Analytical mindset
  • Data interpretation skills
  • Awareness of financial impact

Key Requirements

  • Bachelor’s degree in engineering or technical field preferred
  • 7 to 10 years of experience
  • Strong knowledge of problem-solving techniques
  • Experience with ERP or service management systems is an advantage
  • Proven expertise in quality standards is a plus
  • Experience with automated logistics systems is a plus
  • Sound knowledge of First Article approval process is a plus
  • Strong communication skills in English essential

Work Rights

Not specified

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