Telecommunications network analysis design or management
Supervisory experience in it operations
Knowledge of ehr systems like epic
The Deputy Infrastructure Director serves as the second-in-command to the Infrastructure Director managing IT service delivery across 13 state-operated healthcare facilities
Job Summary
The Deputy Infrastructure Director serves as the second-in-command to the Infrastructure Director managing IT service delivery across 13 state-operated healthcare facilities.
This position directly oversees Help desk and Desktop Support managers ensuring high-quality end-user support and incident resolution for critical EHR systems.
The State of North Carolina offers comprehensive benefits including health insurance, retirement plans, and paid parental leave for eligible employees.
Matching Summary
The Deputy Infrastructure Director serves as the second-in-command to the Infrastructure Director managing IT service delivery across 13 state-operated healthcare facilities.
Salary
Base: $105,341.00 - $184,345.00; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, NCFlex program, paid leave
Skills & Requirements
Must-have
Telecommunications network analysis design or management
Supervisory experience in IT operations
Knowledge of EHR systems like Epic
Management of Help desk and Desktop Support teams
Strategic planning for departmental IT needs
Nice-to-have
Effective vendor relationship management
Resource allocation and personnel management techniques
Experience with federal funding compliance
Collaborative leadership across multiple agencies
Key Requirements
Bachelor's degree in computer science or IT related field
Six years progressive experience in telecommunications network analysis design or management
At least two years of supervisory experience
Equivalent combination of education and experience if applicable