The role involves delivering exceptional on-site IT support to WPP employees, agencies, and visiting clients while maintaining standard technology services
Job Summary
The role involves delivering exceptional on-site IT support to WPP employees, agencies, and visiting clients while maintaining standard technology services.
Candidates will be responsible for resolving Level 1 and 2 incidents, managing asset lifecycles, and supporting the transition to cloud-based architectures.
WPP offers a culture of creativity and belonging with opportunities to work at an unparalleled scale alongside passionate, inspired people.
Matching Summary
The role involves delivering exceptional on-site IT support to WPP employees, agencies, and visiting clients while maintaining standard technology services.
Skills & Requirements
Must-have
3-5 years IT help desk experience
Windows and Mac OS cross-platform expertise
On-site deskside support availability
Level 1 and 2 incident resolution skills
Advanced English communication proficiency
Nice-to-have
AV technology working knowledge
Proactive problem-solving attitude
Empathy for diverse end users
Collaborative global team mindset
Customer-focused service approach
Key Requirements
3–5 years in IT help desk or deskside support roles
Must be available for 100% on-site work
Strong written and verbal English communication skills