Associate Director, Client Success Public Sector

Hello Heart

Remote, US
Base: $160,000.00 to $190,000.00; bonus/equity: eq...
Fully remote
7+ years enterprise sales experience
Public sector healthcare account management
C-level stakeholder engagement skills
Hello Heart is seeking an Associate Director of Client Success for their public sector healthcare clients. The role involves managing strategic accounts to drive revenue growth and ensure client satisfaction, requiring strong experience in healthcare and account management

Job Summary

  • Hello Heart is an AI company on a mission to make heart attacks a thing of the past by predicting cardiac events up to 10 days in advance.
  • The role involves owning strategic accounts end-to-end, driving revenue growth, retention, and long-term partnership value across healthcare systems and payers.
  • Candidates must demonstrate fluency in using AI tools to execute workflows and analyze information while managing complex renewal cycles.

Matching Summary

Match Score: 85

Hello Heart is seeking an Associate Director of Client Success for their public sector healthcare clients. The role involves managing strategic accounts to drive revenue growth and ensure client satisfaction, requiring strong experience in healthcare and account management.

Salary

Base: $160,000.00 to $190,000.00; Bonus/Equity: Equity included (not specified amount); Benefits: Not specified

Skills & Requirements

Must-have

  • 7+ years enterprise sales experience
  • Public sector healthcare account management
  • C-level stakeholder engagement skills
  • AI tool fluency for workflows
  • Complex procurement cycle management

Nice-to-have

  • MBA or MPH advanced degree preferred
  • Cross-functional collaboration in matrixed orgs
  • Experience with clinical stakeholders
  • Proactive retention risk mitigation

Key Requirements

  • Bachelor's degree required; MBA/MPH preferred
  • 7+ years in enterprise sales or consulting
  • Experience with regulated healthcare environments

Work Rights

Not specified

Tailored Resume

Cover Letter