Manager, Employee Relations

Capital One Canada

Toronto, Ontario, Canada
Not specified; benefits: full coverage for spouses...
3d onsite
5+ years of human resources experience
2+ years of employee relations case management
Exceptional verbal and written communication skills
The role focuses on managing complex case work including performance management, accommodations, and organizational changes while fostering a safe and fair work environment

Job Summary

  • The role focuses on managing complex case work including performance management, accommodations, and organizational changes while fostering a safe and fair work environment.
  • Candidates will partner with business leaders to drive strategic HR projects such as developing new policies, ensuring legal compliance, and upskilling people leaders.
  • The position offers a hybrid work environment with three days in the office at the Toronto head office near Union Station, along with comprehensive benefits including mental health coverage.

Matching Summary

The role focuses on managing complex case work including performance management, accommodations, and organizational changes while fostering a safe and fair work environment.

Salary

Not specified; Benefits: Full coverage for spouses and dependents; Up to $3000 mental health coverage; Up to $5000 tuition subsidies per year

Skills & Requirements

Must-have

  • 5+ years of Human Resources experience
  • 2+ years of Employee Relations case management
  • Exceptional verbal and written communication skills
  • Strong time management for large caseloads
  • Ability to handle highly confidential information

Nice-to-have

  • Experience in conflict resolution and mediation
  • Ability to present data meaningfully
  • Knowledge of Provincial and Federal Employment Law
  • Experience working with multiple stakeholders
  • Passion and initiative in a dynamic team

Key Requirements

  • 5+ years HR experience
  • 2+ years Employee Relations case management
  • HR designation (CHRP/CHRL) or in progress
  • Undergraduate or graduate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter