Customer Service ( Car WorkShop)

THE SUPREME HR ADVISORY PTE. LTD.

Redhill, Singapore
Base: $3,000 - $3,500; bonus/equity: not specified...
In-person (5.5 days a week)
Greeting customers and listening to concerns
Coordinating with workshop technicians on inspections
Preparing quotations for repairs and parts
The position is for a Workshop Service Advisor at THE SUPREME HR ADVISORY PTE. LTD., located in Redhill, Singapore, offering a salary range of $3,000 to $3,500. The role involves providing exceptional customer service, coordinating vehicle repairs, and ensuring customer satisfaction in the automotive industry

Job Summary

  • The role involves greeting customers, understanding their vehicle concerns, and providing excellent service throughout the entire process.
  • Candidates will coordinate with technicians to inspect vehicles, discuss findings, and recommend necessary repairs based on condition.
  • The position requires preparing cost estimates, scheduling appointments, and keeping customers informed about service status and timelines.

Matching Summary

Match Score: 75

The position is for a Workshop Service Advisor at THE SUPREME HR ADVISORY PTE. LTD., located in Redhill, Singapore, offering a salary range of $3,000 to $3,500. The role involves providing exceptional customer service, coordinating vehicle repairs, and ensuring customer satisfaction in the automotive industry.

Salary

Base: $3,000 - $3,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Greeting customers and listening to concerns
  • Coordinating with workshop technicians on inspections
  • Preparing quotations for repairs and parts
  • Scheduling service appointments efficiently
  • Providing basic technical information to customers

Nice-to-have

  • Upselling additional services and maintenance
  • Addressing customer complaints professionally
  • Introducing periodic promotion campaigns
  • Maintaining accurate service records in database

Key Requirements

  • Minimum GCE N level or Nitec in Automotive Trade
  • Preferably 1 year of experience as Service Advisor
  • Experience in automotive industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter