Networking Capital Federal, Capital Federal, Argentina Tecnología, Sistemas Y Telecomunicaciones / Tecnologia / Sistemas No Especificado Híbrido Hace 4 Meses No Especificado Híbrido Hace 4 Meses
cosys
Microcentro, CABA, Argentina
On-site
Voip telephony systems
Contact center platforms
Sbc and ivr management
Design, administer, and manage telephony, unified communications, and Contact Center platforms, ensuring stable and effective operations
Job Summary
Design, administer, and manage telephony, unified communications, and Contact Center platforms, ensuring stable and effective operations.
Resolve critical incidents, create quality technical documentation, interact with vendors, and participate in technical design and offer analysis.
The role requires over 6 years of experience in Infrastructure, Technical Support, Networks, or VoIP/Contact Center telephony.
Matching Summary
Design, administer, and manage telephony, unified communications, and Contact Center platforms, ensuring stable and effective operations.
Skills & Requirements
Must-have
VoIP telephony systems
Contact Center platforms
SBC and IVR management
Telephony service management
Technical documentation
Vendor coordination
Nice-to-have
Alcatel-Lucent, NEC knowledge
Audiocodes/Oracle SBC experience
Cloud telephony migration
Microsoft Teams integration
SIP, RTP protocol knowledge
Contact Center project design
Key Requirements
More than 6 years of experience
Studies in Technology/Systems valued
Proactivity
Teamwork
Effective interaction with technical and non-technical teams