The role involves providing technical and medical information while performing intake of adverse events and product complaints with high-quality customer service
Job Summary
The role involves providing technical and medical information while performing intake of adverse events and product complaints with high-quality customer service.
Employees will analyze and research inquiries to formulate accurate responses using client-approved resources while documenting interactions according to organizational and regulatory guidelines.
Thermo Fisher Scientific offers award-winning training, benefits focused on health and wellbeing, and opportunities for continued career advancement within a global team of over 900 healthcare professionals.
Matching Summary
The role involves providing technical and medical information while performing intake of adverse events and product complaints with high-quality customer service.
Skills & Requirements
Must-have
Proficiency in Danish language
Life Science degree required
Ability to analyze medical inquiries
Knowledge of GCP and regulatory requirements
Experience with adverse event intake
Nice-to-have
Previous experience in medical communications
Strong interpersonal communication skills
Ability to work independently and as part of a team
Excellent time management skills
Professional demeanor in challenging circumstances
Key Requirements
Life Science degree (Medical, Pharmacy, Biomedical)
Fluency in Danish and English
Knowledge of GCPs and applicable regulatory requirements