Sr. Sales Support Specialist

Sheltermortgagetjv

Mortgage sales application processing
Compliance with tcpa policies
Support for dtc call center
We exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and effective communications

Job Summary

  • We exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and effective communications.
  • The Sr Sales Support Specialist is responsible for end-to-end assessments identifying operational and regulatory risks and maintaining processes within the Direct-to-Consumer Sales Support Division.
  • Company benefits include medical, dental, vision insurance, 401(k) with employer match, paid parental leave, tuition reimbursement, and various employee support programs.

Matching Summary

We exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Mortgage sales application processing
  • Compliance with TCPA policies
  • Support for DTC Call Center
  • Workflow creation and upkeep
  • Microsoft Office proficiency
  • Mavent issue management

Nice-to-have

  • Teamwork and divisional cooperation
  • Training and development support
  • Cross-functional matrix collaboration
  • Energetic and inquisitive attitude
  • Effective communication skills

Key Requirements

  • NMLS license required
  • High School Diploma or equivalent
  • Minimum 5 years mortgage industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter