Mortgage Customer Outreach Specialist I

M&T Bank

Clanton, Alabama, United States of America
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Effective communication skills
Customer service skills
Proficiency with word processing software
This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default

Job Summary

  • This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default.
  • The role involves assessing consumer financial information and arranging repayment plans as necessary.
  • M&T Bank promotes an environment that supports belonging and reflects its brand.

Matching Summary

This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Effective communication skills
  • Customer service skills
  • Proficiency with word processing software

Nice-to-have

  • Collections experience
  • Knowledge of M&T systems
  • Supportive work environment

Key Requirements

  • 2 years of higher education or relevant experience
  • Ability to communicate effectively over the phone

Work Rights

Not specified

Tailored Resume

Cover Letter