Job Summary

• The Application Support Senior Analyst provides technical and business support for users of Citi Applications, focusing on quick resolutions, stability, efficiency, and effectiveness improvements.
• Responsibilities include maintaining application systems, managing operating environments, performing start-of-day checks, risk reconciliations, and developing support documentation.
• The role requires assessing risk and impact of production issues, formulating objectives for enhancements, reviewing contingency planning, and acting as a liaison between users, technology groups, and vendors.

Matching Summary

Salary

Base: $94,300.00 - $141,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• 5+ years in Application Support role
• Experience with ECS cluster, Kafka, Solace, API Microservices
• Hands-on experience managing cloud-hosted applications
• Knowledge of active monitoring tools
• Experience managing cloud-based applications and microservices
• Bachelor's/University degree or equivalent experience

Work Rights