Unemployment Services Specialist

Insperity Inc

Kingwood, TX, United States
Prepare written responses to unemployment claims
Contact supervisors for detailed facts
Respond to state unemployment claims investigators
This position is responsible for preparing written responses to unemployment claims and contacting supervisors from client companies for detailed facts

Job Summary

  • This position is responsible for preparing written responses to unemployment claims and contacting supervisors from client companies for detailed facts.
  • Prepares cases for and represents Insperity at unemployment claim appeal hearings, serving as primary representative for telephone appeal hearings.
  • Maintains frequent telephone contact with management and supervisors from client companies, gathering facts necessary to determine if unemployment claims are protestable and explaining unemployment rules, regulations, decisions and options.

Matching Summary

This position is responsible for preparing written responses to unemployment claims and contacting supervisors from client companies for detailed facts.

Skills & Requirements

Must-have

  • Prepare written responses to unemployment claims
  • Contact supervisors for detailed facts
  • Respond to state unemployment claims investigators
  • Represent Insperity at unemployment hearings
  • Gather and organize claim documents

Nice-to-have

  • Value diversity and inclusivity
  • Celebrate work and life events
  • Continuous learning programs
  • Mentorship opportunities
  • Health and wellness support

Key Requirements

  • High School Diploma or equivalent required
  • Bachelor’s Degree preferred
  • Two to four years of general business experience
  • Knowledge of unemployment compensation system
  • Ability to adapt to changing hearing environment
  • Typing at 35 wpm

Work Rights

Not specified

Tailored Resume

Cover Letter