Product Operations Account Manager

Figure Technology Solutions

Remote, US
Base: $110,000 - $148,350pyr; bonus/equity: 25% an...
Remote
4-7 years technical account management experience
Api key management and user permissioning
End-to-end client onboarding and go-live management
Figure Technology Solutions is seeking a Product Operations Account Manager to enhance client experience by managing onboarding and ongoing relationships for its blockchain-powered lending products. The ideal candidate should have 4-7 years of experience in technical account management, particularly in FinTech, with a strong understanding of the lending lifecycle

Job Summary

  • This role serves as the primary operational bridge between sales and long-term client success for Figure's blockchain-native lending platform.
  • The successful candidate will manage end-to-end client onboarding, including technical provisioning, API configuration, and user training.
  • Figure offers comprehensive benefits including 100% employer-paid health premiums for employees and dependents, plus up to 12 weeks of paid family leave.

Matching Summary

Match Score: 85

Figure Technology Solutions is seeking a Product Operations Account Manager to enhance client experience by managing onboarding and ongoing relationships for its blockchain-powered lending products. The ideal candidate should have 4-7 years of experience in technical account management, particularly in FinTech, with a strong understanding of the lending lifecycle.

Salary

Base: $110,000 - $148,350/yr; Bonus/Equity: 25% annual bonus target (quarterly); Equity: Company RSUs included

Skills & Requirements

Must-have

  • 4-7 years technical account management experience
  • API key management and user permissioning
  • End-to-end client onboarding and go-live management
  • Technical troubleshooting and bug resolution
  • Experience with FinTech or Lending lifecycles

Nice-to-have

  • Understanding of mortgage or structured finance
  • Bachelor's degree in Business or Computer Science
  • Experience with blockchain technology
  • Strong relationship building skills
  • Ability to create training documentation

Key Requirements

  • 4-7 years professional experience in technical account management
  • Proven track record handling technical onboardings
  • Bachelor's degree preferred in Business, Finance, or CS
  • Eligibility to work in the United States without sponsorship

Work Rights

Must be eligible to work in the US

Tailored Resume

Cover Letter