Assistant Director Of Student Accounts - Enrollment Management

Carnegie Mellon University

Pittsburgh, PA, US
Fully remote
Bachelor's degree required
Minimum five years student accounts experience
Knowledge of ferpa regulations
The role serves as the primary contact for a diverse population of students, delivering timely customer service and problem resolution within the Enrollment Management division

Job Summary

  • The role serves as the primary contact for a diverse population of students, delivering timely customer service and problem resolution within the Enrollment Management division.
  • Responsibilities include overseeing sponsored student invoicing, managing the Perkins loan portfolio, and ensuring compliance with federal privacy laws and institutional policies.
  • Carnegie Mellon University offers comprehensive benefits including medical insurance, retirement savings contributions, tuition benefits, and access to a fitness center.

Matching Summary

The role serves as the primary contact for a diverse population of students, delivering timely customer service and problem resolution within the Enrollment Management division.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Minimum five years student accounts experience
  • Knowledge of FERPA regulations

Nice-to-have

  • Master's degree preferred
  • Experience with Tableau analytics tools
  • Process mapping and flowchart software skills

Key Requirements

  • Bachelor's degree required; Master's preferred
  • Five years minimum experience in student accounts or collections
  • Must be legally authorized to work in the United States

Work Rights

Must be currently legally authorized to work in the US

Tailored Resume

Cover Letter