Provides high quality professional support to internal and external customers in a manner which meets or exceeds defined department objectives
Job Summary
Provides high quality professional support to internal and external customers in a manner which meets or exceeds defined department objectives.
Receives and transmits client information via computer and telephone to hospital staff and couriers.
Handles requests and pick-ups and deliveries from lab, pharmacy, homecare, referring hospitals, clinics, physician offices and outpatient centers as needed.
Matching Summary
Provides high quality professional support to internal and external customers in a manner which meets or exceeds defined department objectives.
Skills & Requirements
Must-have
Dispatching couriers via computer and phone
Documenting communications and events
Handling lab, pharmacy, homecare pick-ups
Monitoring weather conditions for routes
Valid Ohio driver's license required
Nice-to-have
Familiarity with personal computer systems
Skill in database and spreadsheet software
Knowledge of medical terminology
Excellent interpersonal and problem-solving skills