Commercial Implementation Specialist - Merchant Services

M&T Bank

Amherst, New York, United States of America
Base: $22.61 - $37.67 hourly; bonus/equity: not sp...
Liaison between merchant consultant and operations
Service maintenance needs of existing customers
Ensure accuracy of merchant service setup
Act as the liaison between Merchant Consultant and Operations to service the maintenance needs of existing and prospective customers with a primary focus on Business Banking and basic setups

Job Summary

  • Act as the liaison between Merchant Consultant and Operations to service the maintenance needs of existing and prospective customers with a primary focus on Business Banking and basic setups.
  • Prepare Merchant Work Orders using the current platform systems in place and Technical Assistance Requests.
  • Ability to work with a high level of independence, under general supervision.

Matching Summary

Act as the liaison between Merchant Consultant and Operations to service the maintenance needs of existing and prospective customers with a primary focus on Business Banking and basic setups.

Salary

Base: $22.61 - $37.67 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Liaison between Merchant Consultant and Operations
  • Service maintenance needs of existing customers
  • Ensure accuracy of Merchant service setup
  • Prepare and review Merchant agreements
  • Validate Merchant agreements for accuracy

Nice-to-have

  • Work with high level of independence
  • Independently research and resolve issues
  • Keep abreast of product lines and regulations

Key Requirements

  • Associate's Degree
  • 2 years Merchant customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter