Job Summary

• Join the Service Cloud organization to innovate and maintain Salesforce's massive scale voice infrastructure.
• The role requires leveraging extensive experience in deploying and monitoring large-scale voice services across public clouds globally.
• Salesforce offers competitive compensation ranging from $148,500 to $246,000 annually depending on location, along with comprehensive benefits including medical, dental, vision, and equity.

Matching Summary

Salary

Base: $148,500 - $223,900 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life insurance, 401(k), employee stock purchasing program

Skills & Requirements

Key Requirements

• Related technical degree required
• 10+ years supporting large scale voice infrastructure
• Hands-on experience with real-time communications at scale
• Expertise in operating 24/7 voice systems with high availability SLAs
• Knowledge of voice stack compliances like E911 and CALEA

Work Rights