Customer Banking Specialist - Leichhardt

CBA (Commonwealth Bank)

Leichhardt, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice.
  • Employees will complete financial health checks to assess customer needs and identify changes while championing a risk-adverse culture.
  • The position offers the opportunity to positively impact over 10 million customers' lives through market-leading products and services.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including home loans and financial advice.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Experience in retail or hospitality
  • Integrity and problem-solving abilities

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in financial wellbeing
  • Ability to work in busy commercial environment
  • Holistic solution provider mindset

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Availability for predetermined Part Time Roster (20 hours per week)
  • Ability to ask the right questions and find solutions

Work Rights

Not specified

Tailored Resume

Cover Letter