Principal Product Manager, Agentic Benefits Operations
Gusto
San Francisco, CA, United States
$210,000pyr to $263,000pyr
On-site
Lead long-term strategy for benefits platform
Drive research and define product direction
Partner across product, engineering, cx, sales, and operations
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR
Job Summary
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR.
This role owns the transformation of Gusto's benefits administration platform, encompassing agentic workflows, customer-facing experiences, internal tooling, and carrier integrations.
The Product team is lean, empowering individuals with high impact and ownership, and encouraging boundaryless building with AI as a co-builder.
Matching Summary
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR.
Salary
$210,000/yr to $263,000/yr
Skills & Requirements
Must-have
Lead long-term strategy for benefits platform
Drive research and define product direction
Partner across Product, Engineering, CX, Sales, and Operations
Accelerate execution and create clarity
Systems thinker with AI-driven workflows experience
Nice-to-have
Experience in operations platforms and process transformation
Benefits experience is a plus
Comfort operating without a clear playbook
Curiosity, experimentation, and AI-native craft
Key Requirements
8+ years of product management experience
Experience leading large, complex, cross-functional initiatives
Strong strategic thinking and communication skills