This role acts as the key link between the Commercial Delivery team and business stakeholders—translating business needs into effective technology solutions
Job Summary
This role acts as the key link between the Commercial Delivery team and business stakeholders—translating business needs into effective technology solutions.
Partner with business and IT teams to define requirements and deliver solutions that support commercial strategy and improve field sales experience.
Provide expert guidance on Veeva CRM and other commercial systems, identify and drive process improvement opportunities, and manage small projects, enhancements, and defect fixes.
Matching Summary
This role acts as the key link between the Commercial Delivery team and business stakeholders—translating business needs into effective technology solutions.
Skills & Requirements
Must-have
Veeva CRM expertise
Translate business needs to solutions
Gather and document requirements
Lead testing and change management
Provide expert guidance on commercial systems
Manage small projects and enhancements
Nice-to-have
Strong IT-business partnership skills
Results-driven professional
Scalable solutions
Dynamic environment
Stakeholder management capabilities
Key Requirements
7 years healthcare/life sciences experience with Veeva CRM, Veeva Vault, Salesforce.com
4 years as Business Analyst with packaged CRM systems
Excellent analytical, communication, and problem-solving skills