Senior Customer Success Manager

Nillask

Tokyo, Japan
Fully remote
5+ years in customer-facing services role
Experience in project management
Business-level japanese communication
Workday is committed to making hard work pay off for its people and customers

Job Summary

  • Workday is committed to making hard work pay off for its people and customers.
  • Customer Success Managers play a key role in enhancing user experience and driving customer engagement.
  • The role offers autonomy, a global career path, and the opportunity to work with cutting-edge AI technologies.

Matching Summary

Workday is committed to making hard work pay off for its people and customers.

Skills & Requirements

Must-have

  • 5+ years in customer-facing services role
  • Experience in project management
  • Business-level Japanese communication

Nice-to-have

  • Experience in complex software environments
  • Strong relationship building skills
  • Excellent communication and presentation skills

Key Requirements

  • 5+ years in consulting or account management
  • 1+ years project management experience
  • Experience with Workday HCM, Payroll, or Financials

Work Rights

Not specified

Tailored Resume

Cover Letter