Qualitative and quantitative research methodologies
Strong analytical skills for data translation
AIA is seeking a Consultant for their Customer Centricity, Insights & Research team to enhance customer experiences and drive data-informed decisions. The role involves executing customer and market research projects, analyzing data, and communicating insights to stakeholders. Ideal candidates will have a strong customer-centric mindset and proficiency in research methodologies
Job Summary
The role involves integrating internal customer data with external research to craft delightful customer experiences.
You will support the end-to-end execution of customer and market research projects including study design and reporting.
The position requires translating complex data into clear, structured outputs that drive practical business decision-making.
Matching Summary
Match Score: 85
AIA is seeking a Consultant for their Customer Centricity, Insights & Research team to enhance customer experiences and drive data-informed decisions. The role involves executing customer and market research projects, analyzing data, and communicating insights to stakeholders. Ideal candidates will have a strong customer-centric mindset and proficiency in research methodologies.
Skills & Requirements
Must-have
Bachelor's degree in Marketing or Business
Qualitative and quantitative research methodologies
Strong analytical skills for data translation
Structured communication and slide writing
Project management and organizational skills
Nice-to-have
Master's degree preferred
SQL, Python, or R proficiency
Experience with Tableau or Power BI
Ability to work with ambiguity
Knowledge of research tools and trends
Key Requirements
Bachelor's degree required, Master's preferred
Proficiency in Excel and PowerPoint
Relevant license if job involves regulated activities