Customer Service Executive – Airfreight (Cross Trade)

TRITON AI PTE. LTD.

Singapore
Base: up to $4,000; bonus: variable bonus; benefit...
Hybrid (office-based with company transport provided)
Minimum 2 years customer service experience
Knowledge of sea freight operations
Familiarity with shipping documents and incoterms
Triton AI Pte. Ltd. is seeking a Customer Service Executive specializing in airfreight to manage cross-border shipments and customer relations within the logistics industry. The role requires a minimum of two years of experience in customer service, preferably in freight forwarding, and offers a competitive remuneration package with additional bonuses

Job Summary

  • This role offers exposure to international coordination, end-to-end shipment handling, and customer relationship management within the fast-paced freight forwarding industry.
  • The position involves coordinating closely with overseas offices to ensure smooth shipment execution and managing cross trade shipments from start to completion.
  • Employees receive a remuneration package of up to $4,000 plus AWS and variable bonus, with company transport provided at multiple pick-up points.

Matching Summary

Match Score: 85

Triton AI Pte. Ltd. is seeking a Customer Service Executive specializing in airfreight to manage cross-border shipments and customer relations within the logistics industry. The role requires a minimum of two years of experience in customer service, preferably in freight forwarding, and offers a competitive remuneration package with additional bonuses.

Salary

Base: Up to $4,000; Bonus: Variable Bonus; Benefits: AWS + Company Transport Provided

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Knowledge of sea freight operations
  • Familiarity with shipping documents and Incoterms

Nice-to-have

  • Air freight experience is an added advantage
  • Strong communication and interpersonal skills
  • Detail-oriented and proactive work style

Key Requirements

  • Minimum 2 years of customer service experience in freight forwarding
  • Knowledge of sea freight is required

Work Rights

Not specified

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