Technical Product Support (tps) Engineer Iv - (e4)
Applied Materials Inc
Hsinchu, TWN
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Hardware performance at customer
Third level escalation
Failure analysis
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Applied Materials Inc. is seeking a Technical Product Support Engineer IV to drive innovative solutions in semiconductor and display technologies. This role involves engaging with customers, resolving technical issues, and supporting new product introductions in a dynamic global environment.
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Job Summary
Participates in new product introductions and early learning shipments, resolution of critical long-term customer issues with upper management, and identifying special projects for successful implementation and completion.
Provides third level escalation for Hardware & Software (stability) issues and drives Failure Analysis to identify long term technical issues, the plans for resolution, and develops the design to correct the issue.
Organizes and manages on-site training for early learning shipments and new product introductions, with training audiences including both internal and external engineers.
Matching Summary
Match Score: 75
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Applied Materials Inc. is seeking a Technical Product Support Engineer IV to drive innovative solutions in semiconductor and display technologies. This role involves engaging with customers, resolving technical issues, and supporting new product introductions in a dynamic global environment.
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