Client Service Representative

Banfield Inc

Edina, MN, US
$16.16 - $20.66 hourly; not specified; comprehensi...
On-site
Client flow management
Veterinary medical team productivity
Client and pet care coordination
Banfield Inc. is seeking a Client Service Representative for their Edina, MN location, focused on enhancing client and pet experiences within a veterinary hospital setting. The role emphasizes exceptional customer service, effective communication, and administrative tasks to ensure smooth operations and client satisfaction

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, educating them about services and wellness plans, managing finances, and providing professional, efficient, and exceptional service.
  • The company offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and mental health resources.

Matching Summary

Match Score: 85

Banfield Inc. is seeking a Client Service Representative for their Edina, MN location, focused on enhancing client and pet experiences within a veterinary hospital setting. The role emphasizes exceptional customer service, effective communication, and administrative tasks to ensure smooth operations and client satisfaction.

Salary

$16.16 - $20.66 Hourly; Not specified; Comprehensive benefits package

Skills & Requirements

Must-have

  • Client flow management
  • Veterinary medical team productivity
  • Client and pet care coordination
  • Promoting hospital services
  • Educating clients on pet health
  • Managing financial transactions
  • Working with animals

Nice-to-have

  • Exemplifying company principles
  • Influencing client referrals
  • Promoting wellness plans
  • Positive and welcoming demeanor

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter