Senior Quality Manager

GE VERNOVA

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Customer satisfaction
Quality kpi across operations
Qms -ga projects
** GE Vernova is seeking a Senior Quality Manager with extensive experience in quality management to drive customer satisfaction and oversee quality assurance across operations. The role requires a strong background in Six Sigma methodologies, leadership skills, and the ability to collaborate with cross-functional teams. **

Job Summary

  • Drive Customer Satisfaction through effective resolution of Complaints with Cross Functional Teams & Central Quality/ PL Teams.
  • Drive India Region Quality KPI across Operations teams, Lead QMS -GA Projects, including Sites, Products &Support & optimize COPQ.
  • Implement and coach LEAN in the region and support customer satisfaction Surveys.

Matching Summary

Match Score: 75

** GE Vernova is seeking a Senior Quality Manager with extensive experience in quality management to drive customer satisfaction and oversee quality assurance across operations. The role requires a strong background in Six Sigma methodologies, leadership skills, and the ability to collaborate with cross-functional teams. **

Skills & Requirements

Must-have

  • Customer Satisfaction
  • Quality KPI across Operations
  • QMS -GA Projects
  • Six Sigma methodology
  • Process adherence & simplification
  • Customer Complaint resolution
  • Vendor Performance improvements

Nice-to-have

  • Leadership by influence
  • Team player attributes
  • Interact with different cultural backgrounds
  • Summarize complex data
  • Business acumen
  • Execution driven
  • Proactivity

Key Requirements

  • Minimum of 15 Years of Experience
  • Six Sigma certification
  • Minimum 10 years working experience as quality manager
  • Hands on Knowledge on 8D Tools, PSR, LEAN, KAIZEN
  • Certified Internal Auditor QMS & ISM
  • Knowledge of SAP/ERP, Business Objects

Work Rights

Not specified

Tailored Resume

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