Guest Experience Manager: Nrma Blue Dolphin Yamba

NRMA

Yamba, Australia
On-site
Lead and inspire the guest experience team
Plan, coordinate, and run diverse activities
Be hands-on and lead activities
The NRMA is seeking a Guest Experience Manager for its Blue Dolphin Resort in Yamba, Australia, who is energetic and passionate about creating memorable experiences for guests. The role involves leading and mentoring a team, designing activities, and ensuring a welcoming environment for guests of all ages

Job Summary

  • We’re searching for a Guest Experience Manager who’s ready to reshape and build the Guest Experience function at our iconic NRMA Blue Dolphin Resort.
  • Plan, coordinate, and run a diverse range of activities and events; think themed celebrations, movie nights, arts & crafts, and more!
  • We offer benefits to help make work and life just right for you!

Matching Summary

Match Score: 85

The NRMA is seeking a Guest Experience Manager for its Blue Dolphin Resort in Yamba, Australia, who is energetic and passionate about creating memorable experiences for guests. The role involves leading and mentoring a team, designing activities, and ensuring a welcoming environment for guests of all ages.

Skills & Requirements

Must-have

  • Lead and inspire the Guest Experience team
  • Plan, coordinate, and run diverse activities
  • Be hands-on and lead activities
  • Develop and evolve the activities calendar
  • Train, supervise, and roster the Activities team
  • Manage equipment and conduct audits

Nice-to-have

  • Outgoing and bubbly personality
  • Genuine love for working with people
  • Confidence to host events
  • Encourage everyone to join in the fun
  • Nack for making everyone feel welcome
  • Flexibility to work varied hours

Key Requirements

  • Experience facilitating group activities
  • Ability to work in a fast-paced setting
  • Flexibility to work weekends and holidays
  • Valid Working with Children Check
  • Previous experience supervising a team

Work Rights

Not specified

Tailored Resume

Cover Letter