Associate Service Operations Specialist

NTT AUSTRALIA PTY

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Customer service focus
Good communication skills
Ability to work in fast-paced environment
** NTT Australia is seeking an Associate Service Operations Specialist for a hybrid role that involves coordinating and monitoring operational activities to enhance service delivery. The position is entry-level and requires a focus on customer service, communication skills, and the ability to thrive in a fast-paced environment. **

Job Summary

  • NTT DATA is renowned for its technical excellence and leading innovations.
  • The Associate Service Operations Specialist is responsible for monitoring operational activities to improve service delivery.
  • The workplace embraces diversity and inclusion, providing an environment where employees can grow and thrive.

Matching Summary

Match Score: 75

** NTT Australia is seeking an Associate Service Operations Specialist for a hybrid role that involves coordinating and monitoring operational activities to enhance service delivery. The position is entry-level and requires a focus on customer service, communication skills, and the ability to thrive in a fast-paced environment. **

Skills & Requirements

Must-have

  • Customer service focus
  • Good communication skills
  • Ability to work in fast-paced environment
  • Basic work experience in service delivery

Nice-to-have

  • Team-oriented environment
  • Creative and analytical problem-solving
  • Ability to manage escalations

Key Requirements

  • Bachelor’s degree in Information Technology or Business Administration
  • ITIL foundation certification preferred
  • Basic experience in managing customer escalations

Work Rights

Not specified

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