Provide support to address and resolve tickets within the SAP SuccessFactors EC, ensuring timely and effective solutions
Job Summary
Provide support to address and resolve tickets within the SAP SuccessFactors EC, ensuring timely and effective solutions.
Collaborate with 1st-Level support and other IT teams to ensure timely resolution of issues and smooth workflow.
Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave, Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops and conversations with native speaker.
Matching Summary
Provide support to address and resolve tickets within the SAP SuccessFactors EC, ensuring timely and effective solutions.
Skills & Requirements
Must-have
SAP SuccessFactors EC support
SAP system configuration
Third-party system integration monitoring
Ticket trend analysis and reporting
Customer relationship management
Nice-to-have
Innovative Customer Experience solutions
AI-based tools for daily work
Mentoring from experienced colleagues
Work flexibility and hybrid model
Key Requirements
Bachelor's degree in IT or Business
General knowledge of SAP HR module integration
General knowledge of SAP Success Factors Employee Central