Functional Specialist

Mercy Aged Care

Richmond, Australia
Not specified
Significant healthcare or aged care environment experience
Full lifecycle wfm system implementation project experience
Hands on configuration of rostering or workforce management systems
Mercy Aged Care is seeking a Functional Specialist to support the implementation of their Optima Workforce Management solution. The role requires significant healthcare experience, particularly in workforce management and rostering systems, and is focused on ensuring successful project delivery through various phases, from requirements gathering to training

Job Summary

  • The Functional Specialist provides specialist knowledge across workforce management, rostering systems, and payroll processes to support the Optima Workforce Management solution.
  • Candidates must have significant demonstrated experience working within a healthcare or aged care environment as this is a non-negotiable requirement.
  • The role spans requirements gathering, data collection, system configuration, testing, training, change support, and knowledge transfer across all project phases.

Matching Summary

Match Score: 85

Mercy Aged Care is seeking a Functional Specialist to support the implementation of their Optima Workforce Management solution. The role requires significant healthcare experience, particularly in workforce management and rostering systems, and is focused on ensuring successful project delivery through various phases, from requirements gathering to training.

Skills & Requirements

Must-have

  • Significant healthcare or aged care environment experience
  • Full lifecycle WFM system implementation project experience
  • Hands on configuration of rostering or workforce management systems
  • Working knowledge of Modern Awards and Enterprise Agreements
  • Experience with system testing including UAT coordination
  • Ability to design and deliver end user training

Nice-to-have

  • Resilient, compassionate, and whole lot of heart
  • Experience with Optima platform specifically
  • Background in payroll operations within healthcare
  • Familiarity with Workday HRIS integration patterns
  • Experience with multi-site rollout programs
  • Nursing leadership or workforce planning background

Key Requirements

  • Current Police Record Check
  • Working with Children Check
  • Tertiary qualifications in health management, IS, or HR (Desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter