Training Customer Feedback Coordinator

Airbus India Private Limited

India
Strong analytical and synthetic skills
Stakeholder management from technical to senior level
Knowledge of 8d/9s methodologies
The role is responsible for managing the treatment of Training Customer feedback worldwide across all training domains including Flight, Maintenance, Cabin, and Structure

Job Summary

  • The role is responsible for managing the treatment of Training Customer feedback worldwide across all training domains including Flight, Maintenance, Cabin, and Structure.
  • Key activities include transforming raw feedback into actionable insights, maintaining data infrastructure, and leading monthly review meetings with key stakeholders.
  • The position requires managing the Qualtrics platform, customizing dynamic surveys, and delivering quarterly training sessions for ATO Managers.

Matching Summary

The role is responsible for managing the treatment of Training Customer feedback worldwide across all training domains including Flight, Maintenance, Cabin, and Structure.

Skills & Requirements

Must-have

  • Strong analytical and synthetic skills
  • Stakeholder management from technical to senior level
  • Knowledge of 8D/9S methodologies
  • Google Suite environment knowledge
  • Bachelor's degree or equivalent

Nice-to-have

  • Speaking French is a plus
  • Knowledge of Airbus Training course delivery process
  • Problem Solving mindset in international environment

Key Requirements

  • Bachelor's degree level education
  • Strong communicative English proficiency
  • Awareness of compliance risks and integrity commitment

Work Rights

Not specified

Tailored Resume

Cover Letter