Patient Access Representative: 6:30am-3pm M-f

BILH (Beth Israel Lahey Health)

Multiple Locations
Base: $20.50 - $27.59; bonus/equity: not specified...
Fully remote
Accurate patient financial information
Efficient patient registration process
Handle patient questions and requests
The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved

Job Summary

  • The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved.
  • Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person.
  • Our team works in a fast-paced, collaborative environment, helping our patients navigate their healthcare journey.

Matching Summary

The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved.

Salary

Base: $20.50 - $27.59; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Accurate patient financial information
  • Efficient patient registration process
  • Handle patient questions and requests
  • Process patient co-payments and balances
  • Monitor patient waiting area
  • Adhere to established procedures

Nice-to-have

  • Fast-paced collaborative environment
  • Customer-focused registration process
  • Navigate healthcare journey
  • First-call resolution

Key Requirements

  • High school degree or equivalent
  • 1-3 years related work experience
  • Experience with computer systems
  • Associate's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter